Equipment (Packs, Bags, & Luggage)
JanSport engineers quality, durability, and reliable products. So, if your pack ever breaks down, simply return it to our warranty center. We'll fix it or if we can't, we'll replace it or refund it. We stand by our packs for a lifetime and since we've been making packs since 1967, that's a guarantee you can stand by.
Warranty Repair Form
Please include your name, address, email, and phone number (including area code) with the item, along with a description of the problem. Please fill out the warranty return form and include a copy when you ship the product to be repaired.
Plastic Digital Accessories Limited Warranty
Plastic Digital Accessories have a limited one-year warranty in which we will replace or refund covered products.
Have an issue? Send it to us!
JanSport Warranty Repair
Unit 8, Mt Edgecombe Industrial Park.
65 Marshall Drive
Mt Edgecombe, 4051
Hours: Monday – Thursday: 8am-2:00pm