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Lifetime Warranty

Equipment (Packs, Bags, & Luggage)

JanSport engineers quality, durability, and reliable products. So, if your pack ever breaks down, simply return it to our warranty center. We'll fix it or if we can't, we'll replace it or refund it. We stand by our packs for a lifetime and since we've been making packs since 1967, that's a guarantee you can stand by.

Warranty Repair Form

Please include your name, address, email, and phone number (including area code) with the item, along with a description of the problem. Please fill out the warranty return form and include a copy when you ship the product to be repaired.

Plastic Digital Accessories Limited Warranty

Plastic Digital Accessories have a limited one-year warranty in which we will replace or refund covered products.

Have an issue? Send it to us!

Warranty Address:

South Africa:

JanSport Warranty Repair

Unit 8, Mt Edgecombe Industrial Park.
65 Marshall Drive
Mt Edgecombe, 4051

Contact: Ashley
Hours: Monday – Thursday: 8am-2:00pm

100% Original guarantee for all products

Easy Return & Exchange

Assured Quality

Secure Payments